Away teams introduces a new way to send out Officers to do assignments and earn rewards. There’s also a new research tree with awesome buffs, rewards and cosmetics.

You can access the feature through the new Shuttle Bay building or the Missions panel.

  • Officers you send out on Away Team assignment can’t be in ships.
  • You’ll get new assignments every 12 hours.
  • Use the resources you get through assignments in the Away Teams Research Tree.

Key Terms

Shuttle BayThe building in your station interior from which you can access away team assignments.
Key StatThe officer stat that will have the highest impact on assignment success.
Chance of SuccessThe chance that this team will successfully complete this assignment and earn rewards.
Reward MultiplierA multiplier added to the rewards if the assignment has officers that push the success rate over 100%.
Chance of CriticalThe chance of receiving critical rewards.
ReportThe result of an away assignment.

How to unlock

Assignments List

See the results of the assignments.
View current team on assignment.
Speed up away team assignment.
View assignment details and assign officers to start this assignment.
Rewards for successfully completing this assignment.
Rewards for critically succeeding at this assignment. If your team is critically successful, you will earn the critical success rewards as well as the successful completion rewards.
Updates any not yet started assignment with a new assignment.

The assignment list automatically refreshes every 12 hours but you can use Assignment Refresh Tokens at at any time to immediately refresh the assignment list.

Start Assignment

This is were you can choose the officers that will go on the away assignment. You can also see the chances of success and critical success. You will be able to find the following in this screen:

A multiplier added to the rewards if the assignment has officers that push the success rate over 100%.
Officer stat that will have higher impact on assignment success chance.
You need at least a team leader to send out an assignment.
The chance the team has to be successful and earn the rewards.
The chance the team has to get the critical rewards.
Rewards that you will earn on a successful assignment.
Rewards that you will earn on a successful critical assignment.
Select sort order for bottom officers by key stat.


ResourceNamePrimary UsagePrimary Acquisition
Shuttle Bay ParticleUsed to research “Unlock Shuttle Bay” and build the Shuttle BayAwarded in gift box on level 8.
Away Team ParticleUsed to unlock Prime Nodes in the Away Team research tree.Buy it in store located with the prime packs.
Assignment Refresh TokenResource spent to refresh the assignment list for Away Team. Can be found in various places in game.
Service AwardResource spent to unlock research in the Away Team tree.Can be rewarded from Away Team assignments.
Merit of HonorResource spent to unlock research in the Away Team tree.Can be rewarded from Epic Away Team assignments.
Rare Star ChartResource used to start Rare Away Team assignments. Can be rewarded from common and uncommon Away Team assignments.
Epic Star ChartResource used to start Epic Away Team assignments.Can be rewarded from rare Away Team assignments.

Speed Ups

1min / 5 min Assignment Speed Up
15min / 1hr Assignment Speed Up
4hr / 12hr Assignment Speed Up
1 Day Assignment Speed Up


Q: Why do I have empty assignment slots?
A: You don’t. You only see whatever assignments you currently have. But if you’ve already completed the assignments in that slot and they haven’t refreshed yet, then they’re currently “empty” and you won’t see them.

Q: Why did I lose my slot?
A: You didn’t. Slots don’t auto-refill when you collect them, they only refill on refreshes. If you finish an assignment, you don’t automatically get a new one instantly. This is why you might think you “lost” the slot but you’ll get a new assignment the next time it refreshes. (see “Assignments refresh – bottom right)

Q: What happens if an assignment is in progress when it refreshes?
A: It won’t give you a new assignment for that slot, nor does it queue up a new one for when you finish it. If the assignment is completed before the refresh, then you will get a new assignment in that slot. Having the completed one there, uncollected, won’t block you getting a new one.
Example: a) if it refreshes in 1h, and your assignment finishes right now, you will get a new assignment in 1h when it refreshes, and that finished one will be sitting there ready to collect as well. b) if it refreshes in 1h, and your assignment finishes in 2h, you won’t get a new assignment for that slot on that refresh.

Q: Will I get a new assignment when I unlock a new slot?
A: Yes. When you unlock a new slot it will generate an assignment for it immediately, it doesn’t wait for the refresh. This is why sometimes players might think they lost a slot and got it back post-research. You didn’t lose the existing slot (see point 1), but really it was just immediately generating an assignment for that new slot you unlocked. Once it’s unlocked it behaves normally though so it won’t keep automatically filling as soon as you finish assignments, it’ll wait for refreshes after that initial assignment.

Q: Are the Rare/Epic Assignments guaranteed?
A: The research unlocks the chance to get them, but they are not guaranteed with each refresh.

Q: Which Officer bonuses apply in Away Teams?
A: Any bonus that refers to ‘all of your officers’ will work as usual. Ships do not take part in assignments – this means that anything captain or bridge specific will not apply to the Officers in Away Teams.